made the payroll tax payments as required. But, they had notified management that the payments were done for the 4th Qtr.
With that person no longer there, I was working with the new bookkeeper and discovered the non-payment. After verifying that they were not done, we completed the forms and made the payments. I had also written a letter explaining the situation to the IRS and requesting abatement.
The IRS had then sent a levy notice. I called to find out what was going on. They had received my letter, but also had turned the client over to collection while not acting on my letter. I was given a Revenue Agents general phone number and a claim number. They did not have the Revenue Agents name available. I called and let messages.
The next week, the client received a letter stating that they were in receipt of my correspondence and would decide upon it in the next 45 days.
The Revenue Agent showed up the very next day.
The client called, luckily I was available and there are close to the office, I quickly showed up at to discuss the case with the Agent. After giving the Agent a copy of the letter, they were unaware of its existence. We discussed the situation and we were able to convince the Revenue Agent to issue a partial abatement of the penalties.
After a bit craziness the client is satisfied and thrilled that the issue is now done.