A while ago a client asked if I could assist her with a problem; her receivables were growing and she did not have the staff nor the inclination to hire staff to deal with the issue. So I now have my staff making collection calls on behalf of my client.
They make soft calls to the clients customers and gently remind them of their outstanding balances. When asked who they are they respond to the customers inquiries that we are the CPA firm of the client and we are assisting with the collection process. They state that we are not represent a collection agency but are assisting the client with the process. This has been very successful for the client.
It has also worked out well for us as well. For a flat hourly fee we can bring in some additional revenue and assist a clients business directly, with a minimum of hassles.
We have provided this service for a few other clients in a more limited fashion as well. If you know of someone who would benefit from this service please let them know about us.